Please read what our web site provider explain:
We are aware that you have been frustrated with the services provided to you by us in the past two weeks. We accept that our service has been not been to the mark.
We would like to explain the reason for the network delay and subsequent denial of services to our customers.
As you know we have recently changed our customer support operations to a different vendor which has not gone well with the previous provider. Armed with information of the network architecture of our hosting center, in collusion with some external miscreants, for some reason which is only known to them, have unleashed a serious DDOS attack on our facility.
We have been trying to recover segment by segment of our network from the aftermath of this attack. The task has been so enormous and we where not been able to fathom the impact of the attack. Our deadlines had to be extended as our initial estimations proved futile. We are still confident of bringing back the network to our earlier glorious days.
|
